Shipping & Delivery

DELIVERY

Here at Cute Sour Mug Pups, we pride ourselves on finding the Best Quality and Healthiest Puppies. We see this puppy as a member of our Family and Care for it as though it is going to our house. We understand you want your puppy immediately, but we have to comply with your Country’s or State’s regulations. We all understand that these rules are in place for the safety and well-being of your new puppy.

If you are interested in any of our puppies on our website and live too far to drive down and pick up the puppy in person, then we can make the arrangements for you to have your puppy on a next or same day delivery. The puppy will be shipped to the closest airport near you or hand delivered to your home. Delivery prices are per county, region or country. In most cases the puppy will arrive within 4-8 hours within the US and 72 hours max international delivery from the departure time. However, sometimes delays do occur due to weather or puppy checking, so check the flight with the airline before you leave your home to go to the airport.

General airline Requirements

  1. The puppy must be at least 9 weeks 4 days old.
  2. Must be accompanied with a veterinarian Health/Acclimation Certificate
  3. Some airlines have restrictions for temperature and will check destination and arrival flight temperature forecasts.

Cost of Shipping via airline

  1. Veterinarian Health/Acclimation Certificate Approx
  2. Cost of Travel Kennel (depends on size of crate)
  3. Airfreight is determined by the weight of the puppy and the weight/size of the Crate (Larger/heavier and older puppies can cost more).

Free shipping within the USA & Canada

International Customers contact us for a quote. If you decide to have a puppy shipped to you, we will need the following information:

  1. Your full name, that you have I.D. for, you will need to show this at the airport cargo desk when you pick up your puppy
  2. The full name of someone else who also has I.D., as a “back up’ person for pickup so they can pick up your puppy, if, in case of an emergency you are unable.
  3. Your physical address, it cannot be a post office box
  4. Phone numbers that you can easily be reached at, preferably at least two numbers.
  5. The name of the COUNTY that you live in
  6. The name of the airport that you prefer your puppy to arrive at, and the name of an optional airport.
  7. What puppy you are interested in.

Safe and Comfortable Shipping process:

Puppies aren’t vases or art supplies, so when you hear that he or she can be shipped to you, your first reaction is probably shock. Before you panic, get that picture of cardboard boxes and foam peanuts out of your mind! Shipping puppies is usually quite safe and any airlines or trucking companies that take live animals have procedures in place to be sure they arrive in good health.

Airlines will either ship puppies in the cargo compartment which sounds a bit callous and scary, but is actually fairly safe and comfortable for the puppy, especially if there is no need for a layover or cargo transfer or the pet to be stowed under the passenger’s seat in lieu of carry on luggage. This is probably the safest mode of air travel, but may be more expensive and what we mostly use since we pay an additional fee for the pet. We do ship by Land using a trucking company that specializes in transporting pets is another option. The trucks will carry puppies, dropping off and picking up dogs on a very carefully planned route that can cover as much as half of the United States in one long road trip.

We always give all our puppies a Bordetella vaccine prior to shipping to avoid the chances of other dogs or pets infecting them.

PAYMENT

We currently accept four main, save and anonymous methods of payment :-

Request Info for a Bank wire transfer
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We’ll send you an email with the required information to do a wire transfer with which so ever service you choose.

Introducing Zelle a payment method
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Zelle® is a revolutionary new service that lets you send and receive money in minutes. Created by the nation’s top banks, Zelle® is the new way to pay.

Cash App – Send Money Instantly

Instantly send money between friends or accept card payments for your business. Cash out to your bank instantly.

Venmo – Share Payments
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Venmo is a mobile payment service owned by PayPal. It allows users to transfer money to one another using a mobile phone app.

Other Payment Methods

we accept other payment methods given that the are safe and preferably better and easier access in your country or region of origin Either way, once you have decided which you want to purchase form us, you go ahead and Contact us from there you’ll then receive a confirmation email containing information for payment and ordering details.

N.B Make sure there are no errors with your email address, shipping address and phone number we don’t want orders shipped to the wrong addresses or to the wrong persons.